FAQs
Frequently Asked Questions
Customization of items:
It is possible to customize items offering this option, including individually. For those without this option, customization is available for a minimum volume of 5 units.
Check the product sheet on our website to check availability.
Custom order:
Need a cutting board with specific dimensions?
Contact us for custom manufacturing according to your needs.
Web order processing time:
Orders are processed daily, including those requiring customization.
Please allow 2-3 business days for shipping, primarily via Purolator or GLS.
Engraved photos:
Send us your best photo by email to rabotdbois@gmail.com for engraving. Photo processing takes about 3 weeks.
If you order additional items, your order will be held for combined shipping.
Cutting board maintenance:
Use our Rabot D. Bois maintenance oil to keep your cutting board in good condition.
Do not put it in the dishwasher to ensure its longevity.
Bulk orders:
For bulk orders, pre-established price lists are available. Contact us for detailed information quickly.
Shipping costs:
Free shipping on orders of $100 and over. Otherwise, the fee is $15.50.
Delivery across Canada:
We offer delivery anywhere in Canada at the same rates, except in remote areas (by air)
Delivery in France:
We can also ship to France. Contact us for personalized invoicing.