FAQs

Frequently Asked Questions

Customization of items:

It is possible to customize items offering this option, including individually. For those without this option, customization is available for a minimum volume of 5 units.
Check the product sheet on our website to check availability.

Custom order:

Need a cutting board with specific dimensions?

Contact us for custom manufacturing according to your needs.

Web order processing time:

Orders are processed daily, including those requiring customization.
Please allow 2-3 business days for shipping, primarily via Purolator or GLS.

Engraved photos:

Send us your best photo by email to rabotdbois@gmail.com for engraving. Photo processing takes about 3 weeks.

If you order additional items, your order will be held for combined shipping.

Cutting board maintenance:

Use our Rabot D. Bois maintenance oil to keep your cutting board in good condition.

Do not put it in the dishwasher to ensure its longevity.

Bulk orders:

For bulk orders, pre-established price lists are available. Contact us for detailed information quickly.

Shipping costs:

Free shipping on orders of $100 and over. Otherwise, the fee is $15.50.

Delivery across Canada:

We offer delivery anywhere in Canada at the same rates, except in remote areas (by air)

Delivery in France:

We can also ship to France. Contact us for personalized invoicing.